1. Incentive Salience and Improved Performance
Early work by Kahneman and Tversky (1973) studied what was called an availability bias. Their research showed that when people estimate the likelihood of an occurrence they use a short-cut (heuristic), using how easy instances of an event are to recall as a proxy for likelihood. In this research they also showed that vivid items and events were more available, that is, likely to be stored in and retrieved from memory, than more pallid items and events.
2. The State of Tangible Incentive Research: the Use of Tangible Incentives
In “Recognizing Good Attendance: A Longitudinal, Quasi-Experimental
Field Study” (Markham, Scott & McKee 2002) the authors documented
how personal recognition and the use of premiums reduced absenteeism
among four cut-and-sew garment factories in each of four quarters
measured. Reductions ranged from 29% to 52% each quarter for reward
recipients, with reductions not found in control groups.
3. Survey: Noncash Rewards Boost Performance and Morale
- For employees that already participate in company-driven incentive programs, participants say the programs have made them:
- While incentive programs are often tailored to the needs of individual organizations, there are common elements and best practices that contribute to success.
- Incentive program participants’ top three recommendations for improving their companies’ incentive programs were:
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Incentive Solutions
2299 Perimeter Park Drive
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Incentive Solutions
Suite 150
Atlanta, GA 30341
Incentive Solutions
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